Saturday, February 25, 2012

Problem installing SP2 on active-passive x64 cluster

I just tried to apply SQL 2005 Std SP2 on a cluster, and all succeeded except for the Database Services. I've looked about and can't see any specific information for this. The Summary.Txt is below. I thought I was following the appropriate steps, according to the SP2 Readme.

Thanks for any help. (I'm at the client today)

Bob Coppedge

me at RLCoppedge dot com

Time: 04/04/2007 10:55:44.249
KB Number: KB921896
Machine: SQL01
OS Version: Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 1 (Build 3790)
Package Language: 1033 (ENU)
Package Platform: x64
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
Cluster Installation: Yes
Log Location on Passive Nodes:
(SQL01) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
(SQL02) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed

**********************************************************************************
Products Detected Language Level Patch Level Platform Edition
Setup Support Files ENU 9.1.2047 x64
Database Services (MSSQLSERVER) ENU RTM 2005.090.1399.00 x64 STANDARD
Notification Services ENU SP1 9.00.2047.00 x64 STANDARD
Integration Services ENU SP1 9.00.2047.00 x64 STANDARD
SQL Server Native Client ENU 9.00.2047.00 x64
Client Components ENU SP1 9.1.2047 x64 STANDARD
MSXML 6.0 Parser ENU 6.00.3890.0 x64
SQLXML4 ENU 9.00.2047.00 x64
Backward Compatibility ENU 8.05.1704 x64
Microsoft SQL Server VSS Writer ENU 9.00.2047.00 x64

**********************************************************************************
Products Disqualified & Reason
Product Reason

**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name PID

**********************************************************************************
Product Installation Status
Product : Setup Support Files
Product Version (Previous): 2047
Product Version (Final) : 3042
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
Error Number : 0
Error Description :
-
Product : Database Services (MSSQLSERVER)
Product Version (Previous): 1399
Product Version (Final) :
Status : Failure
Log File :
Error Number : 11009
Error Description : No passive nodes were successfully patched
-
Product : Notification Services
Product Version (Previous): 2047
Product Version (Final) : 3042
Status : Reboot Required
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\NS9_Hotfix_KB921896_sqlrun_ns.msp.log
Error Number : 3010
Error Description :
-
Product : Integration Services
Product Version (Previous): 2047
Product Version (Final) : 3042
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\DTS9_Hotfix_KB921896_sqlrun_dts.msp.log
Error Number : 0
Error Description :
-
Product : SQL Server Native Client
Product Version (Previous): 2047
Product Version (Final) : 3042
Status : Reboot Required
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_sqlncli.msi.log
Error Number : 3010
Error Description :
-
Product : Client Components
Product Version (Previous): 2047
Product Version (Final) : 3042
Status : Reboot Required
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB921896_sqlrun_tools.msp.log
Error Number : 3010
Error Description :
-
Product : MSXML 6.0 Parser
Product Version (Previous): 3890
Product Version (Final) : 6.10.1129.0
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_msxml6.msi.log
Error Number : 0
Error Description :
-
Product : SQLXML4
Product Version (Previous): 2047
Product Version (Final) : 3042
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_sqlxml4.msi.log
Error Number : 0
Error Description :
-
Product : Backward Compatibility
Product Version (Previous): 1704
Product Version (Final) : 2004
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SQLServer2005_BC.msi.log
Error Number : 0
Error Description :
-
Product : Microsoft SQL Server VSS Writer
Product Version (Previous): 2047
Product Version (Final) : 3042
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlWriter.msi.log
Error Number : 0
Error Description :
-

**********************************************************************************
Summary
No passive nodes were successfully patched
Exit Code Returned: 11009

Hey Bob,

Check out this KB Article: http://support.microsoft.com/kb/929151

It references a slightly different error number, but the error messages appear to be the same.

Eric

|||

Thanks for the information. That actually led to the solution. It turns out that the log on the passive node held the answer. The system couldn't add the account to the AD group. Now, why it couldn't I don't know (the account had rights to change membership to the group), but I had to run the SP2 installation using Domain Admin rights. Once I did that, life was good.

Thanks again for the lead!

Bob

|||

Glad to help out and glad you got it working!

Eric

|||

I had the same problem, even though it was on the active node, and with a 32-bit cluster. The fix was to add the account that SQL Server was running under into the Domain Admins Group. Then it installed, then I removed that user from the Domain Admins group.

Thanks

|||

I followed the fix above and it fixed my problem. I running 2k3enterprise with sql2005entx64. I had to add the virtual network name to lmhosts and enable netbios(and lmhosts) on the public nic of each node(two node cluster). Will we ever turn off netbios?

Thanks to the above users for the good links...(Eric)

Forrest

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